We’re here as an extension of your IT department
Our focus is your IT team and supporting them, not end-users. We are experts in managing enterprise infrastructure and include our 24/7 support as standard in every solution. Using AI enhanced monitoring, we analyse your platform performance and make recommendations in our monthly report to you. With our broad technical skill set, we can support Windows Server, SQL, Active Directory and more.
The benefits of
Synextra Managed IT Operations
Our expertise sets us apart
It’s a partnership. The team at Synextra will ensure that your IT services remain available, secure and efficient night or day, 365 days of the year, leaving your in-house IT team free to focus on innovation and growth.
We have the knowledge and skills to make sure that your IT keeps pace with your business ambitions.
Truly 24/7
We’re watching the network, so you don’t have to. In the last twelve months we have…
Received 5895 alerts out of
hours
Intercepted 99.73% of
these alerts within 10
minutes
Saved our customers
hundreds of hours of
lost productivity
An enterprise-standard flexible support experience
An enterprise-standard flexible support experience
Baked-in security
Our experience in compliance and securing IT assets means security is at the forefront of our decision making every time we work with you. We continually review your alerts, setup and requests to ensure they meet best practice guidelines, offering recommendations for improvement where appropriate.
Change control
We review all changes internally and send them for your approval. This minimises risks
and reduces the chance of downtime.
Add on 24/7 managed security
With our fully managed offering of in depth security monitoring and alerting, reduce the
risk of a breach compromising your most valuable assets - your customers.
Want to know more about Managed IT Operations?
Speak to us for a better understanding of how a managed IT service can impact your organisation.
Get in touch
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