Running the cloud well takes skill, time, and constant attention. Every system, app, and integration has its own quirks — and juggling them all can quickly become a headache.
Managed Cloud Services take care of it for you. With 24×7 monitoring and proactive management, we keep your environment secure, reliable, and performing at its best — so your team can focus on what actually matters.
But this isn’t just about keeping the lights on. It’s a way to unlock the cloud’s full potential and get real value from it every day.
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What’s included in our Managed Cloud Services
Cost Control
Optimise your cloud spend with ongoing monitoring, budget tracking, and real-time insights that keep costs predictable.
Expert Oversight
A dedicated team of cloud specialists keeps your environment secure, efficient, and always aligned with best practices.
Scalable, Flexible Infrastructure
Expand or reduce resources instantly as your business needs shift, without the headaches of hardware management.
Boosted Productivity
By offloading day-to-day cloud management, your IT team can focus on driving innovation, not firefighting infrastructure.
Security Built In
From proactive threat detection to compliance support, your cloud stays protected against risks at every level.
Beyond Cost, Real Value
It’s not just about uptime; we make sure your cloud delivers efficiency, innovation, and return on investment every day.
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Why Synextra?
We’re Synextra, the Generation 2 Managed Service Provider, and we’re setting the standard for what a modern cloud partner should be. We know that moving to the cloud is not just about adopting new technology; it’s about transforming the way you operate.
Our highly specialised team of cloud experts is at the heart of what we do. We know that there is nothing worse than having to explain yourself multiple times, so our high density of experts means faster solutions, fewer escalations, and consistent high-quality results from day one.
Breaking down the barriers to expert knowledge is at the core of our service. At Synextra, clients have direct access to our technical specialists and business leaders – no gatekeeping or lengthy waiting times. Through dedicated instant messaging channels, you’ll quickly access the insights needed to resolve challenges fast, preventing bottlenecks and keeping your projects moving.
Frequently Asked Questions
What are managed services in cloud computing?
Managed cloud services mean you don’t have to handle the nuts and bolts of running your cloud. A specialist team manages everything behind the scenes — performance monitoring, backups, patching, disaster recovery, and security. Instead of reacting to issues, they take a proactive approach to stop problems before they cause disruption. It’s the difference between trying to service your car yourself and having a mechanic keeping it tuned up, every day.
What is a cloud managed service provider?
A cloud managed service provider (Cloud MSP) is your partner in running and optimising your cloud environment. They bring the tools, processes, and expertise needed to make sure your systems are secure, available, and cost-efficient. While you focus on business strategy, they focus on infrastructure health. Good providers go beyond maintenance — they advise on strategy, help optimise workloads, and ensure your cloud evolves alongside your business needs.
What are the benefits of using a cloud service provider?
The biggest benefit is focus — your team spends less time wrestling with infrastructure and more time driving the business forward. Working with a provider also means better uptime and performance through proactive monitoring, stronger security and compliance measures than most in-house teams can achieve, and scalable resources that grow or shrink with your needs. Costs also become more predictable, with fewer nasty surprises and less wasted spend on underused systems.
What are the risks of using a cloud service provider?
The real risk isn’t the cloud itself — it’s picking a provider that treats you like a number. Big vendors often have rigid contracts, slow support, and one-size-fits-all solutions that don’t match your business. Boutique, specialised providers, on the other hand, focus on understanding your needs, tailoring solutions, and delivering hands-on expertise. You get faster responses, more flexibility, and services that actually make a difference. Choosing the right partner means your cloud works for you — not the other way around.
What is hybrid cloud management?
Hybrid cloud management is about running private and public clouds together as one environment. It involves integrating workloads, maintaining consistent security policies, and ensuring smooth data flow between platforms. The benefit is balance — you can keep sensitive workloads in a controlled, private environment while still taking advantage of the flexibility and scalability of public cloud. Done properly, hybrid management gives you the best of both worlds without the complexity becoming a burden.
How much do cloud services cost?
Costs vary widely depending on the type of cloud, how much resource you consume, and the level of management required. Public cloud is typically billed pay-as-you-go, private cloud is usually reserved and fixed, and hybrid solutions blend the two. Managed services add value by reducing waste, preventing downtime, and keeping costs predictable. In many cases, the investment pays for itself by avoiding the hidden costs of downtime, inefficiency, or in-house hiring.
Is Microsoft 365 a cloud service?
Yes — Microsoft 365 is a cloud-based subscription service, part of the Software as a Service (SaaS) model. Apps like Word, Excel, and Teams are hosted in the cloud, with data accessible anywhere on any device. This removes the need for local servers, ensures constant updates and security patches, and makes collaboration easier with real-time tools.
Which cloud computing service is best?
There’s no one-size-fits-all answer. Public cloud is best for agility, rapid scaling, and cost flexibility. Private cloud suits businesses that need maximum control, compliance, and performance consistency. Hybrid cloud is ideal for organisations that want a balance — keeping sensitive workloads private while leveraging the scalability of public cloud. The best choice depends entirely on your priorities, workloads, and growth plans. We can help you decide on the perfect cloud setup for your individual use-case.
