With cloud adoption accelerating, managing Azure effectively has become a real challenge for IT teams, as technology evolves at lightning speed.
Our Azure cloud support service goes beyond just keeping the lights on. We take the weight off your IT staff by taking a hands-on approach to optimising and refining your setup, ensuring you get the best performance, security, and value from your cloud investment.
We don’t just provide cloud support – we help you unlock the full power of Azure.
We’re Synextra, a Microsoft Azure Cloud Service Provider, and we’re setting the new standard for what a modern cloud partner should be. We take extreme ownership of your IT environment, working tirelessly to resolve issues – even those outside our typical remit – without shifting blame or making excuses.
Our highly specialised team of Azure experts is at the heart of what we do. We know that there is nothing worse than having to explain yourself multiple times, so our high density of experts means faster solutions, fewer escalations, and consistent high-quality results from day one.
Breaking down the barriers to expert knowledge is at the core of our service. At Synextra, clients have direct access to our technical specialists and business leaders – no gatekeeping or lengthy waiting times. Through dedicated instant messaging channels, you’ll quickly access the support needed to resolve challenges fast, preventing bottlenecks and keeping your projects moving.
Microsoft provides a number of different support plans for Microsoft Azure and Microsoft 365 including both paid and free plans. However they do not offer a direct hands on Azure support service like a Managed Service Provider such as Synextra can provide. An MSP can take control of managing your cloud platform so you don’t have to.
A Cloud MSP is a company that manages a customer’s cloud environments for them. This can include a number of different services such as network, infrastructure, security and cloud optimisation. They can also help out with migrating infrastructure into the cloud and any support customers may need with their cloud infrastructure.
An MSP can take care of the technical side of the business so operations can run much more smoothly.
Cloud migration is one of the most important things an expert Azure MSP can do; moving companies from their hard-to-manage legacy hardware and onto the cloud.
At Synextra, we plan and execute migrations big and small, moving your data, apps, SaaS connections and services to your shiny new Azure infrastructure. We strive to make this important part of your cloud lifecycle as seamless and stress-free as possible, so you’ll be up and running again with minimal downtime.
Cloud security is an essential part of any Microsoft Azure support services. The best MSPs will make sure your environment is secure by managing identity and access management, configuring firewalls, and deploying malware protection. They can provide the latest security patches for your devices, as well as offering real-time monitoring to identify any threats quickly. Planning and preparing for disaster recovery is also a key part of any cloud security setup.
With Synextra’s Secure+ tier, we integrate Azure Sentinel for top-notch log capturing and event correlation. We proactively review security alerts in just 30 minutes, without overloading you with alerts. We also scan all external web apps for vulnerabilities, and manage them effectively within an included time frame. There’ll also be a clear path towards a future SOC if you’re considering it. So you’ll have peace of mind knowing we’ve got your Azure estate covered on all things security.
Absolutely! Whether your setup involves only Azure resources on the public cloud, or is a multi-cloud or hybrid cloud (a mix of on-premises and cloud), we can support you.
Azure Support Service pricing is usually a bespoke cost, as it can depend on various factors such as current infrastructure and the scope of the desired setup. Get in touch with us to find out how much estimated costs might be.
DevOps can be a complicated affair. With so many moving parts and people to keep in the loop, it’s easy to get overwhelmed. But thankfully, Azure has plenty of tools for automating the tricky stuff. From Power Automate (formerly Flow) to Logic Apps and Pipelines to automated deployments and release notes, Azure gives you access to an arsenal of helpful workflow boosts.
Azure supports various types of migrations, such as Data Migration, Database Migration, and IaaS migration. For example, you can move your SQL Server databases to Azure using the Azure Database Migration Service. For partial migrations, Azure’s Hybrid Cloud solutions allow you to maintain a balance of on-premises and cloud-based workloads.
If you want to know which cloud is right for you, the team at Synextra can help you choose a fast, ultra-secure cloud environment that delivers you a competitive advantage.